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Frequently Asked Questions

Where is Concierge Self Storage located?

Find us at 5101 Rutherford Rd, Vaughan, ON, Canada.

When can I access my belongings?

Access your belongings 7 days a week, 6:00 AM to 11:00 PM.

Am I required to store long-term?

We don’t require tenants to store with us long-term. We lease on a month-to-month basis.

Do you offer climate-controlled storage?

We sure do. Our climate-controlled options protect your items from temperature and humidity damage. You won’t have to worry about pests, excess dust or debris, corrosion, rust, or other weather damage.

Am I able to store my boat at your facility?

Yes. We offer indoor parking for boats.

What security features are offered?

Our facility is secure with 24-hour video surveillance, perimeter fencing, and computer-controlled gate access.

How do I pay my storage bill?

You can pay your monthly storage bill online using a debit or credit card. All you need is access to the internet and a few moments to spare.

Am I able to purchase supplies?

Purchase boxes, tape, bubble wrap, and much more from the office during business hours.

What items am I not allowed to store?

We prohibit flammable or hazardous items, weapons, stolen goods, living plants or animals, unregistered boats, drugs, or perishables. Let us know if you have questions about a specific item.